Heather Kaiman, founder

"One of my greatest assets is my ability to network. I understand that forming personal connections with suppliers is almost as crucial as knowing my clients. This philosophy underscores my approach to my business at reNew Travel: Building strong, mutually beneficial relationships that enhance every aspect of the travel experience for my clients." 

As a child growing up on the New Jersey Shore, my family, my friends, everyone in town would wait all year long for summer to come. Those 90 days were our vacation. Riding bikes to the beach, boogie boards, crabbing on the neighbors’ docks. The boardwalk, the rides and the Italian ice were what we lived for. We never thought there was anywhere else to be and even if there was, we didn't want to go or so I thought. 

That September morning my parents told me we were hosting an exchange student from Spain changed everything about how I saw the world. Her name was Barbara. The experience of having her live with us and spending time with her was "eye opening” to me. Her speech, mannerisms, stories of how life is in another country ignited what would become a passion for learning and experiencing the world beyond my own borders. 

From that day forward I have always, and still do, dream of faraway places. My desire to see, hear, taste, and feel what it's like to live somewhere else was the driving force in starting the business that eventually has now become, reNew Travel.

Following my graduation from the University of Delaware, I set off to New York City to begin my career in Financial Markets and Sales. I developed my own style of relating to others. I learned to listen to clients, build a network of trusted colleagues and most importantly, learned to take risks. Through those years, I got to work with some truly amazing leaders and was able to see what made successful organizations succeed. I came to understand the importance of trust, transparency, and respect. As a result, I honed my ability to discern precisely what my clients desire. 

To this day, the lessons I learned early in my career stay with me: Listen to clients. See situations from their viewpoint. Exceed expectations.